Our aim is to consistently meet our customers’ needs, in providing quality products which:
- Satisfies legal compliance
- Recommends compliance solutions at a minimum cost to the customer
- Meets all customer service needs.
The SMUK Quality Management System is based on the requirements of BAFE Fire Protection Industry Scheme Reference SP205 together with “best Practices” from ISO 9001, and is central to our strategy and commitment to a culture of continuous improvement. The success of our commitment as a team is measured by performance against key objectives which are developed and agreed to support the business plan. Measurement and review of objectives is through appraisal, with regular progress communicated to all personnel.